Shipping & Refunds

All images on the website are enhanced during the post-production process, actual product colors may vary. 

 

Cancellation
Orders can't be cancelled once its shipped, you can cancel the order before it is shipped by visiting the My Account page.

 

Exchange
You can exchange any items within 30 days at no charge. Once we approve your return, we’ll issue you a return label or gift card for the value of your order. Please make sure your exchange items are unworn and unwashed. If you are returning products due to the size being too large, note that our shirts are 100% cotton and will shrink up to half a size after successive washes.

 

Return
Returns are not accepted for custom-made or limited-edition products. Custom products are personalized for you and are not suitable for resale. We can only accommodate exchanges for damaged or defective items, and not for change of mind. This policy extends to our limited-edition products as well.

 

Contact us
If your parcel was damaged or there are any product quality issues, please get in touch with our super-friendly support legends at hello@urbanfitcouture.com